Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

At Raymond Randolph & Associates, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website (raymondrandolphassociates.com), you consent to the practices described here.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details voluntarily provided through forms.
• Usage Data: IP address, browser type, device information, and browsing behavior on our website.
• Cookies: Data collected via cookies to enhance user experience.

The information collected may be used to:

• Provide services and respond to inquiries.
• Improve website functionality and user experience.
• Send relevant updates, promotions, or newsletters (if you opt-in).

We do not sell, trade, or rent your personal information to third parties. However, we may share data with:

• Trusted service providers who assist us in website operations and business activities.
• Authorities if required by law or to protect our rights.
• SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes. 

• You can opt out of receiving promotional communications by following the unsubscribe link in our emails.
• Adjust your browser settings to manage cookies or block them altogether.

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure. However, no online platform is entirely secure.

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies independently.

We may update this Privacy Policy from time to time. Please check back periodically to stay informed about any changes.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive customer care text messages from Raymond Randolph & Associates, you may receive messages related to the following:

• Appointment reminders
• Follow-ups
• Inquiries about surveys
• Inquiry responses
• General information about our services

3- Message Frequency:

Message frequency may vary depending on the type of communication. You may receive up to 2 SMS messages per week related to Customer Care.
 

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 

5- Opt-In Method:

You may opt-in to receive SMS messages from Raymond Randolph & Associates in the following ways:

• By submitting an online form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 725-262-3694
 

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
 

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit https://raymondrandolphassociates.com/privacy-policy to see our privacy policy and Terms of Service.
• Message frequency may vary

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Raymond Randolph & Associates. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at https://raymondrandolphassociates.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out. 

If you have any questions or concerns about this Privacy Policy, please contact us at:   Raymond Randolph & Associates   Email: keith.byrd@raymondrandolphassociates.com   Phone: (725) 262-3694